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Technical Services
Rely on our Technical Services Team.
Support is just an email away. Tech@ascendbridge.com for all your engineering needs.
AscendBridge offers a variety of technical services throughout North America. Similar to the Automotive Supply Chain, the ranges and requirements of your support will be different depending on your responsibility and interaction with your customers. AscendBridge provides different options to meet the individual needs of your organization.
Our customers rely on us for:
- telephone/remote support
- problem diagnosis, tracking and resolution
- on-site troubleshooting, installation and configuration
- Windows and UNIX support and installation
- consulting (IT & Engineering Infrastructure)
- integrating new technology
- maintaining current application levels
- proactively responding to changes in OEM requirements
- CATIA V4 to V5 interoperability issues
- Engineering Design assistance
Enovia SmarTeam (PLM) installation, configuration, automation, scripting 
For our Automotive Customers using UNIX or Windows platforms we currently support the following environments:
For our Aerospace Customers we have assisted customers and provide support for:
If the accuracy of your CAD data is slowing down production, you are spending too much time cleaning up your geometry or you are spending too much money getting the job done, than call 1-888-326-TEAM. Our technical support team has the tools to get the job done for you, faster, efficiently and cost effective.
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Supported CAD Applications:
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Supported Translation formats:
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CATIA V4, V5, I-DEAS, Unigraphics
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CATIA V4 (*.exp, *.model), I-DEAS (*.pkg), UG (*.prt)
CATIA V5 (*.CATPart, *.CATProduct)
IGES, STEP (AP203, AP214),
STL and dxf, AUTOCAD (*. dwg)
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Transfer data to other media, i.e. CD-ROM,
tape and/or printing of models.
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